More Than Just a Bike Ride: The Passion and Purpose Behind nzbiketrails

At nzbiketrails, we believe the true magic of a New Zealand adventure isn't just in the destination—it's in the journey. For us, that journey is best experienced on two wheels, with the wind in your hair and a smile on your face. It doesn't matter how long it’s been since you’ve ridden a bike. Our team is more than just a group of shuttle drivers; we are a collective of passionate locals dedicated to sharing the incredible beauty of our home and giving back to the communities that make it all possible.

Sharing the Beauty of Aotearoa

New Zealand's landscapes are the star of the show. As a Qualmark Gold accredited company, we are immensely proud to offer our guests the chance to explore some of the country’s most breathtaking scenery. Our tours, whether it's the stunning "one-way self-guided 37km e-bike ride" on the Queenstown Trails or the epic Lake Dunstan Trail with its "Ultimate Boat Return," are crafted to showcase the very best of the South Island.

Our passion is infectious, and it's what drives us to deliver an exceptional experience every single time. We’re not just providing a service; we’re hosting you on an adventure. Our Guest Experience Managers are dedicated to making your day seamless and unforgettable, from the initial briefing to sending you off to a great location for a celebratory drink at the end of your ride. We want you to see New Zealand the way we do—as a place of incredible natural beauty, rich history, and with hidden gems around every corner.

Great Bikes, Great Journeys

A great ride requires a great bike, and we're committed to providing the best. Our fleet of e-bikes is meticulously maintained and chosen to ensure your ride is focused on enjoyment, not physical challenge. E-bikes allow our guests to travel further, see more, and truly immerse themselves in the experience, regardless of fitness level. It’s about ensuring that every member of your group can keep pace and share in the joy of the journey with their family and friends. For us, a premium experience is when "the smiles just keep rolling on from the start to the end."

Giving Back to Our Communities

Our commitment extends beyond our guests and our bikes. We believe in being responsible partners to the communities we operate in. The trail networks we ride, like the Queenstown Trails, Upper Clutha Trails, and the Lake Dunstan Trail, are more than just recreational paths; they are vital economic, social, and environmental assets. These trails were often created to provide safe rides and commutes, revitalize regions, create jobs, foster a love of the outdoors, and encourage a more active lifestyle. We love that the Otago Lakes District is a place where kids still jump on a bike to safely get to school.

By operating on these trails, we are supporting the local economies and contributing to the sustainability of these incredible assets. We work closely with the trail trusts and local partners who are dedicated to maintaining and enhancing these networks for everyone's benefit. Every ride with us helps support the ongoing success of these trails, ensuring they continue to provide a positive impact for locals and visitors alike. It's a virtuous cycle: our guests have an amazing time, and in doing so, they help us give back to the very places that make these experiences so special.

To date, as a relatively young business, we have donated more funds to the charitable trusts that maintain these assets than we have made ourselves. This ‘giving is part of our DNA’. It would have been easy to wait for a "better time" to give, but this is a core part of our vision—to give back to the communities in which we operate.

The nzbiketrails Difference

At the heart of nzbiketrails is our team. Our knowledge, our passion, and our unwavering commitment to our guests and our communities are what help set us apart. Whether it is James with his passion for making every bike run brilliantly, Ian and Max with their local stories and passion to make everything run smoothly, or Alexine, Pieta, Laura, and Vicki who are as much a part of the team as anyone else—our people are what make the difference.

When you book with us, you're not just renting a bike; you're joining a community that celebrates the spirit of adventure, the beauty of New Zealand, and the importance of leaving a positive footprint.

We aim to be so much more than a bike company. We are storytellers, hosts, and guardians of the trails. We can't wait to share our passion with you.

Let’s go riding…